Frequently Asked Questions
Need help? Be sure to visit our support forums for answers to your questions!
Can I order one sample to check quality?
Yes, sample order is necessary and acceptable.
Can l make the products by our own design or brand logo on the product?
Yes, You can customize your own design,logo, label on products.
If quantity of the order is very small, like 50-100 pieces per style per color.could we accept it?
Yes,we can do it, if we have enough stock fabrics for your order.
Do you have facilities to do printing and embroidery?
Yes, we do , you just need to send us the layout/artwork or your idea and we can custom accordingly.
how long will you get the samples from us?
For new clients,after you paid the cost of samples, you will get our samples from 3 to 7 days;For regular customer, after we read your instruction, you will get our samples from 3 to 7 days
Which delivery term can you offer? How about the bulk lead time?
For sample and small order,it takes by DHL/Fedex/UPS/EMS about 3-7 working days .For bulk ,lead time need about 35-45days ,and bulk order via sea shipment, it usually takes 15-30 days to arrive customer's port.
What kind of payment term do usually trade?
Our main terms of payment are T/T. we also use others term,but few .For big order, 30%deposit when you place the order, the balance 70%payment should be paid against copy of B/L.